Privacy policy

This Privacy Policy describes the information we collect from you, what we do with the information, and our information security practices. If you have any questions about our Privacy Policy, please contact info@oligoprofessionnel.com.

Information
When you sign up for our service, we will ask you to provide contact information such as you name, address, telephone number, e-mail address, etc.

We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc. You do not have to provide this type of information to use our service if you do not want to.

When you visit our Web site, like most other Web sites, we will automatically capture your browser, your IP address, time of and duration of visit, and time and duration of the pages on our Web site that you view. This information will be analyzed to validate the most popular pages and those least popular, allowing us to perform the update of our website according to your interests.

Use of Personally Identifiable Information
We will use your personally identifiable information only as follow:
– To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you opt out of future e-mails at any time by following the instructions included in the e-mail ;
– To improve our understanding of your interests;
– To improve our service and the marketing of our service.

We do not transfer or sell your information for inclusion on third party e-mail other marketing lists.

 

 

Warranty

30 DAY MONEY BACK GUARANTEE

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If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus any shipping, handling, gift wrap, or other charges. Items can only be returned if they are unopened or deemed damaged or defective.

All items must be returned used or unused in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit

Our money back-guarantee policy does not apply to all items. For a list of exceptions, please see below.

AMAZON PURCHASES

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With respect to sales on Amazon.com, we will provide a 100% customer satisfaction guarantee only for products purchased from a reseller who we have confirmed as providing genuine, new and authentic Oligo professionnel brand products.

OUR 100% MONEY BACK GUARANTEE

Oligo professionnel offers a Money Back Guarantee (MBG) in the original form of purchase on products purchased on our website within 30 days and with proof of purchase.  Products purchased from authorized resellers are subject to the sellers return policy.

We are aware of NON-AUTHORIZED parties selling Oligo professionnel on Amazon and eBay. We are alerting our valued customers, retailers, and distributors that we are aware of this issue and actively working to resolve it. Please note that Oligo professionnel will NOT honor our Money Back Guarantee for any products sold on Amazon or eBay by Non-Authorized Retailers.

Oligo professionnel will only honor our warranty if product is purchased through an authorized reseller. Beauty Collection is the only authorized Amazon reseller that we have so far confirmed and the only authorized Amazon reseller for which the manufacturer’s warranty and 100% customer satisfaction guarantee apply.